ChatBooks Terms of Service
These Terms of Service govern access to and use of ChatBooks. By using the service, you agree to these terms on behalf of yourself and, where applicable, the business you represent.
About ChatBooks
ChatBooks is the trading name used for the invoicing, customer administration, payment tracking, and WhatsApp workflow platform available at chatbooks.co.za. ChatBooks is operated as a sole proprietorship by Neil Slater.
Use of the Service
- You may use ChatBooks only for lawful business purposes.
- You are responsible for the accuracy of data entered into the platform.
- You must keep account credentials and connected messaging credentials secure.
Business Records and Messaging
ChatBooks helps businesses manage invoices, payments, customer records, and messaging workflows. You remain responsible for reviewing financial actions, customer communications, and any outputs generated through the platform before relying on them operationally.
Availability and Changes
We may update, improve, suspend, or modify features as the platform evolves. We aim to keep the service available and reliable, but uninterrupted operation is not guaranteed.
Acceptable Use
- Do not use the platform to send unlawful, abusive, fraudulent, or misleading communications.
- Do not attempt to interfere with platform security, access controls, or other users’ data.
- Do not use ChatBooks in a way that violates third-party platform rules, including WhatsApp or Meta platform policies.
Data and Responsibility
You retain responsibility for the business data you submit. ChatBooks may retain technical logs, audit records, and backups as reasonably required to operate the service, investigate incidents, and comply with legal obligations.
Limitation of Liability
To the extent permitted by law, ChatBooks is provided on an as-available basis without guarantees of uninterrupted availability, and liability is limited for indirect, incidental, or consequential loss arising from use of the platform.
Contact
Questions about these terms can be sent to hello@chatbooks.co.za.
Owner / operator: Neil Slater.
The public service identity page for ChatBooks is available at chatbooks.co.za.